Odr 2017-08-30T12:16:16+00:00

Online dispute resolution for consumers

The consumer living in Europe must be aware of the fact that the European Commission has set up an online platform that provides an alternative dispute resolution tool.
This tool can be used by the European consumer to resolve any non-judicial dispute relating to and/or arising from contracts of sale of goods and services agreed within the network.

Therefore, if you are a European consumer, you can use this platform for the resolution of any dispute emerging from the online contract with the owner.
The platform is available at the following linkĀ http://ec.europa.eu/consumers/odr/.