Do you also have a physical shop?

Yes, we have two shops. The main office is located in Mezzano di Primiero, at 156 Via Roma, and the secondary office in the centre of Fiera di Primiero, at 4 Piazza Negrelli.

In both shops you will have the chance to see us working on our sculptures.

Can products purchased on the site also be picked up at the shop?

Yes, you can also pick up your online order in the shop. The times are as follows:

  • monday to Friday: 8.30 a.m. – 12 noon and 2 p.m. – 6 p.m
  • Saturday: 8.30 a.m. – 12 noon
  • Sunday day off

During the months of June, July, August, September, December and January, the workshop in Fiera di Primiero is open every day : 9 a.m. – 12 noon and 3 p.m. – 7.30 p.m.

Does C.O.D. payment incur additional charges?

Yes, cash on delivery charges are €10.00, packaging and transport charges for Italy are €12.00.

How are wooden figures measured?

We always indicate the largest measurement of the statue, this means for example in the case of a standing figure, the length from head to foot.

In the case of a lying figure we indicate its length.

In the specific case of crib figures, it is the figure of Joseph that is the indicator: the figures in the same series are carved in proportion.

What means of payment do you accept?

Bank transfer, cash on delivery, Paypal and card.

At our shops you can pay in cash and by cheque.

What is the best way to dust my wooden statue?

The best way to dust a statue is with a dry cloth.

To reach the deepest parts you can help with a brush.

It is important never to use damp or wet cloths in the case of coloured or painted sculptures.

Is it possible for cracks to form in the wood after several years?

The wood used for the sculptures is stored for a long time in special drying chambers so that the moisture can escape completely from the wood. In this way it can no longer suffer cracks or fissures.

What is the delivery time?

If the products ordered are in stock, the goods are delivered within 3-5 working days.

Can I also place an order by e-mail or telephone?

Of course. Our e-mail address is info@zeniscultori.com and our telephone number 0439 67674.
In this case please indicate the exact name and code of the product, the shipping address and the desired payment method.

With which forwarding agent are the goods shipped?

Our trusted forwarding agent is GLS. However, shipping with other couriers is not excluded.

Do you also accept customised requests and orders?

We will be happy to submit you our best offer for customised wooden figures.
All kinds of figures can be carved in wood.
To request a customised job, please contact us directly at info@zeniscultori.com or telephone 0439 67674.

What types of wood are used to make the sculptures?

Smaller figures up to 40 cm are usually carved in maple wood. Sometimes woods such as ash, oak, cherry and walnut are also chosen. Figures larger than 40 cm are usually carved in lime and stone pine wood.

Is it possible to buy crib figures throughout the year?

Most crib figurines are in stock throughout the year and can be shipped immediately.

In the case of payment by bank transfer, is the shipment delayed?

We send the order as soon as we receive payment on our bank account.

What are the bank details for payment by bank transfer?

Current account in the name of:
Zeni Renzo-sculptures in wood
Via Roma 156
38050 Mezzano di Primiero-TN-ITALY
Cassa rurale Dolomiti di Fassa Primiero e Belluno B.C.
EUR IBAN IT93 L081 4035 0200 0002 6005 690 SWIFT/BIC: CCRTIT2T38A